Orders & Service

Warranty & Complaints

• New Vehicle Limited Warranty Guidelines
• What if I want to file a complaint?
• My order was lost. What should I do?

Delivery

• Order Issues & Solutions
• Packages weight and size
• Fully Assembled Bike Delivery
• Bike Delivery: Where and How

Payment

• Payment methods
• Where Can I Purchase a Reany Bikes?

Cancel, Return, or Exchange Your Order

• Reporting a Damaged Item
• How to Return Your Order
• How to Cancel Your Order

Ordering

• Edit or change your order
• Your Invoice
• What are the expected delivery times?
• Do I need to pay for home delivery?
• What countries do you ship to?