Customer Support Opening Hours
Our support team is available to assist you during working hours (CET).
📅 Monday to Friday: 9:00 – 17:00 CET
For the fastest response, use our in-app or website chat for any bike or app-related issues.
Need help outside working hours? Our AI bot is available 24/7 to answer your questions!
Reany Service Partners
When your Reany e-bikes needs maintenance or repairs, expert support is just around the corner. Our Reany Bikes partner network ensures you get back on the road quickly with skilled mechanics trained in all things Reany Bikes.
How to Book a Repair Appointment
You can schedule a repair appointment directly with a ReanyBikes Service Partner. Simply use the link to find a partner near you and access their contact details .
Find the Nearest Service Partner
Locate your closest ReanyBikes Service Partner using our interactive map: Find a Partner.